Our core collections are proudly made right here in Canada at our own Montreal workroom. We also work with select mills in Portugal and Italy to produce select collections. We believe in full transparency and will always indicate the origin of manufacture in the Details + Care on the product page!

We are proud to use 100% natural fibres in all of our bed linens collections, whether it be long-staple cotton, linen, bamboo, or a combination of fibres. Most of our pillows & duvets are made of natural fibres as well (ethically sourced goose down & feather), though we do offer a few down-alternative options to accommodate those with allergies or sensitivities.

Yes! Having our very own workroom in Montreal allows us to offer a range of customization options, from custom sizing to personalized style & design. Please e-mail us at info@aulitfinelinens.com to discuss your custom needs!

Absolutely! We sell gift cards for use online and in-store here.

We are transitioning the majority of our duvet cover collections to feature corner ties going forward, however this will take some time! If you are curious if a specific collection is stocked with corner ties, please e-mail us at info@aulitfinelinens.com and we will be happy to confirm either way.

Our "Jumbo" sized products (e.g. Jumbo Queen or Jumbo King) simply mean the items are cut larger to offer adequate coverage on deeper mattresses. 'Jumbo' sized fitted sheets in particular will feature a deeper pocket to accommodate a deeper mattress and still allow for shrinkage over time. You can refer to our Size Guide here for dimensions!

Our sheets are not considered low or no-wrinkle, and for good reason! The only way to achieve low- or no-wrinkle sheeting is to either heavily chemically treat the fabric or to cut the fibres with a high percentage of polyester, neither of which will ever be the case with our bedding. For that reason, wrinkling is in fact a sign of quality, untreated, all-natural fibres.

We charge all orders in CAD (Canadian dollars).

All orders are charged in full at the completion of checkout, including backorder/pre-order items, which allows us to reserve stock.

Please contact us as soon as possible at info@aulitfinelinens.com if you need to cancel or edit your order! We will do our best to make any order edits requested. If your order has already shipped, unfortunately we will not be able to make any changes.

Absolutely! Simply enter the correct billing & shipping addresses at checkout and we will be happy to ship your order directly to the lucky giftee.

If you would like gift-wrapping or pricing removed, please feel free to e-mail us at info@aulitfinelinens.com and we will be happy to assist.

If you have shopped with us online in the past, you can create or log into your account here to gain access to your online purchase history.

If you have shopped with us in-store in the past, please phone 416-489-7010 for any questions about past purchases.

We will always e-mail a tracking number once your order ships! If you are wondering when your order will be ready to ship or have any other questions regarding the status of your order, please feel free to e-mail us at info@aulitfinelinens.com.

We always recommend specifically checking the tracking on your order for the most detailed information regarding delivery. In the event no one is home to accept/sign for the parcel upon attempted delivery, it will often be brought to an authorized access point for collection at your convenience. This can trigger an "Order Delivered" notice to be generated.

Of course if you have any concerns about the whereabouts of your package or fear it has been lost in transit, please e-mail us at info@aulitfinelinens.com and we will be happy to assist the best we can.

We currently ship within Canada and to the USA.

All orders ship directly from our storefronts in Toronto and all orders are charged in CAD (Canadian dollars).

We are currently shipping with both UPS and Canada Post depending on the delivery destination. If you have a preference between carriers, please feel free to note this in the 'Order Notes' field at checkout and we will do our best to accommodate!

In-stock items will typically ship within just a couple business days of your order being completed. We will always send tracking once your order ships. If anything is backordered or otherwise needs to be made-to-order, we will contact you with an ETA within 2 business days of your order being completed.

For orders shipping within Canada, we will charge general and/or provincial tax at checkout as applicable. No additional charges will be due upon delivery.

For orders shipping to the United States, we do not charge any tax at checkout. Any duties/taxes/import fees and brokerage fees determined to be owing will be due directly to the shipping carrier on or following delivery and are the sole responsibility of the purchaser.

We are happy to offer free shipping on orders subtotalling $100+ CAD. For orders under $100 CAD, shipping will be calculated at checkout depending on the delivery destination and size/weight of the order.

Yes! We absolutely offer in store pick-up. This can be selected during the "shipping" step of checkout. Once your order is completed, we will let you know when it is ready to collect!

Our full return policy is available for review here.

For hygiene reasons, we have a strict final sale policy on pillows, duvets, protectors, and featherbeds. We would never be comfortable selling you a pillow or duvet that had been tested in someone else's home, which is why we are steadfast with this policy.

Products that are not eligible for return will be noted as "FINAL SALE" on the product page. We recommend reading the details on the page to ensure nothing is missed! As a general rule of thumb, the following items will always be final sale:

• Pillows
• Duvets
• Featherbeds
• Protectors
• Custom or made-to-order items
• Special order items
• Clearance items (those marked 25% off or greater)

Please e-mail us at info@aulitfinelinens.com with your order number and which item(s) you would like to return and we will be happy to assist from there.

Our online and in-store systems are separate, however we welcome you to drop your authorized online return off with us in-store. It will be put into the online returns queue & processed within a few days following.

We do not offer free return shipping. Should you like to make a return with us, we welcome you to select a shipping carrier and service of your choosing.

Yes! Our Trade Program is designed for residential interior design professionals and adjacent businesses (residential home stagers, residential architects, etc.). You can learn more about our Trade Program and apply here!

Yes! We outfit a handful of boutique hotels & inns across Canada and are always happy to hear from potential new Hospitality partners. You can learn more about our Hospitality Program and contact us here.

With our Sheet Recycling Program, we are proud to facilitate the recycling of your well-loved Au Lit sheeting into a host of ready-to-use materials. Click here for more information on how the program works and how you can recycle with us!

Unfortunately our workroom does not offer repair services for items that have been used.

We are proud to offer exceptional quality bedding that is designed to last years with proper care. Given how drastically environmental factors can impact the wear of bed linens, however, our bedding do not come with a formal warranty or guarantee. We do stand behind our products and are always happy to assess any suspicions of flaw or defect within a reasonable timeframe.

Our down-filled duvets do feature a formal guarantee against manufacturer flaw or defect, the details of which can be reviewed here.

We do not currently have a traditional wholesale program in place and are not currently offering our core collections for re-sale. If you are interested in exploring the potential of an exclusive co-branded collection or are interested in joining our Trade Program, please e-mail us at info@aulitfinelinens.com.